You can toggle on the Portal chat in your Portal settings

Then a chat icon will be available in the navbar. When the button is pressed, a slide out panel will come with the chat. 

Incominc chat messages will arrive as a comment on the client item (log in item) in Podio. You reply by writing the command : "Chat:"

The one answering the message in Podio will be the sender of the message, including the profile image from Podio

NB! In the WAU Portal, we use Intercom as our chat service. In the roadmap, chat service integrations will be available for all Portal users. 

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